Shipping policy

We try to prepare and ship orders within 1-2 business days. For domestic shipping, it usually takes 4-7 business days depending on location. You will receive an email confirmation with a tracking number once your candles have been shipped. If you have selected local pick-up, you will receive a notification when your order is ready for pick-up. Due to the overwhelming demand for deliveries across Canada, as well as modified practices by our shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays for the foreseeable future. Canada Post is responding to unprecedented parcel volumes and has suspended all service guarantees. Delays of several days or even weeks are not uncommon at this time. We appreciate your patience and understanding.

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For US shipping, please allow at least 10 -12 business days for delivery. Please note the actual delivery times may vary depending on your location and time taken for customs processing and clearance. We are not responsible for the duties and custom charges incurred on your package. The total amount of payment does not include any duties and custom charges to clear your customs. It is the buyer's responsibility to understand the fees and charges from your customs.